Privacy Policy

Privacy Policy

We are committed to protecting your privacy. In this notice, you can read about the information we collect from you and how we use it. If you have any questions or concerns, you can email us at:

1. Information we collect

This notice applies to all information collected or submitted on, any of the features of this site, including but not limited to RSS, API, software and other downloads (collectively referred to here as “Services”). We collect this information in order to conveniently provide you with our products and services, or for technical reasons.

The information we may collect includes:

The type of device you are using to view the website
Anonymous usage statistics
Anonymous information, such as your internet service provider, IP address and internet browsing software, collected by our website
“Cookies,” which enables the website to remember your information if you return to the site, such as to keep you logged in or to remember your login credentials if you return to the site

2. Visitors to our web site

Google Analytics:

When someone visits our web site, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies:

You can read more about how we use cookies on our Cookies Page.


If you sign up for our newsletter, which is administered through Mailchimp, we will store some of your information, including your email address, IP address and certain information about the links you click within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share it with any other party, unless we are legally compelled to do so. If you contact Mailchimp directly regarding your subscription to our newsletter, Mailchimp may contact you directly; otherwise, Mailchimp will never contact you. Only authorized Mailchimp employees have access to our subscriber list. You are always free to unsubscribe from our newsletter, but as long as you are registered we may use Mailchimp to send you information about your account.

3. How we use your information

We do not share your information with third parties except (such as in the case of Mailchimp) when it’s necessary to complete the functions of the web site.

When you email us, we will use your email address only for the purpose of responding to you and for no other purpose.

Sometimes we may use anonymous information about your use of our site in combination with other users’ usage to make decisions about the contents and design of the web site.

We may disclose your information in response to court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims.

We may disclose your information when we believe it necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, and/or to protect our rights and property.

4. Data security

We will never provide access to our databases to any third party, except to the extent necessary to conduct the operations of the web site (such as providing user data to Mailchimp).

5. Access to Personal Information

How to access your information

To access your information, you will need to put your request in writing.

You will need to provide information for us to identify you from our records such as name and email address. You will also need to tell us what kind of information you are requesting to enable us to locate the information. Send your request to the address provided at the top of this page.

Proof of identity

When we receive a request for information, we must make sure you are who you say you are. We need proof of identity. These include:

Your full name
Email Address

The following documents can be accepted to verify your identity. We require two forms of ID:

Current UK/EEA passport
UK photocard driving licence (full or provisional)
Firearms licence/shotgun certificate
EEA national identity card
Full UK paper driving licence
State benefits entitlement document*
State pension entitlement document*
HMRC tax credit document*
Local authority benefit document*
State/local authority educational grant document*
HMRC tax notification document
Disabled driver’s pass
*These documents must be dated in the past 12 months
Financial statement issued by bank, building society or credit card company
Judiciary document such as a notice of hearing, summons or court order+
Utility bill for supply of gas, electric, water or telephone landline+
Most recent mortgage statement
Most recent council tax bill/demand or statement
Current council rent card
Current council tenancy agreement
Building society passbook which shows a transaction in the last three months and your address

* Must be the most recently issued and less than 12 months old.
+ Must be the most recently issued and less than three months old (except water bills – less than 12 months old).
We will accept copies of these documents. However, we reserve the right to ask for originals if photocopies are not of a good quality.

6. Changes to this policy

We reserve the right to change this policy at any time. Although we will notify users appropriately when changes are made to this policy, you are responsible for checking this page for changes. Your use of our web site constitutes agreement to this privacy policy.

7. Links to other web sites

This privacy notice does not cover the links within this site linking to other web sites. We encourage you to read the privacy statements on the other web sites you visit.